TESDA offers Call Center Training Course (Complete Info and Accredited Schools)





TESDA offers a short course which is currently in demand today. This training will help you improve your pronunciation, intonation and accent together with your grammar, if necessary. This training helps you in honing your communication skills, specifically in English. Call Center Agent is one of the highest paying jobs in the Philippines and Abroad. Their job is to answer inquiries by clarifying desired information, establishing insurances policies by obtaining client’s information; determining eligibly and maintaining database.




Course Duration

TESDA Call Center Training Course only takes 100 Hours to complete.

After the training, trainees will be able to grasp on the following:

  • Achieve a comprehensive grasp of American Conversational English, including Grammar, Pronunciation and Accent;
  • Understand the nature of the call center industry and its culture;
  •  Learn customer service skills in the BPO context;
  • Know the basics of Western Culture.

Basic Requirements:

  • At least 2nd year in college (no back subjects)
  • Nursing/ Fresh Graduates are welcome to apply.
  • Average English Communication Skills

Related: How To Enroll A Course In TESDA

At the end of the training, trainees are expected to get a hold of Call Center Agent Skills such as:

  • Verbal Communication
  • Phone Skills
  • Listening
  • Data Entry Skills
  • Informing
  • Customer Focus
  • Customer Service
  • Attention to Detail
  • Professionalism
  • Multi-Taskin 

Here are the accredited schools that offered TESDA call Center Training Course


ABE International Business College -Bacolod City, Inc.
Finishing Course For Call Center Agents NC II
Marian Bldg., Luzuriaga St., Bacolod City
432-2485/ 468-0340

ABE International Business College-Cainta Rizal, Inc.
Finishing Course for Call Center Agents NC II
CARMS Bldg., Imelda Ave. cor. VV Soliven St., Brgy. San Isidro, Cainta, Rizal

ABE International Business College-Commonwealth, Inc.
Finishing Course for Call Center Agents
No. 1 Villongco St. corner Commonwealth Ave., Brgy. Commonwealth, Quezon City
703-2019/ 952-0475

ABE International Business College-Cubao
Finishing Course for Call Center Agents NC II
878 Rempson Bldg, Aurora, Blvd, Cubao, Quezon City
912-9578/ 912-8366

ABE International Business College-Quezon Province, Inc.
Finishing Course for Call Center Agents NC II
Rockwell Bldg., Quezon Ave., Brgy. IX, Lucena City

ABE International College of Business and Accountancy - Urdaneta City, Inc.
Finishing Course for Call Center Agents NC II
Zion 2006 E.A. Cabrera Bldg., McArthur Highway, San Vicente, Urdaneta City
(075) 568-8130

ABE International College of Business and Economics, Legarda
Finishing Course for Call Center Agents
2578 Legarda St., Sampaloc, Manila
736-2893/94

ACE Computer Institute, Inc.-Dau
Finishing Course for Call Center Agents NC II
3rd Floor Unity Building Dau Mabalacat Pampanga
0908-1785617

Aces Polytechnic College, Inc. (Davao del Norte)
Finishing Course for Call Center Agents NC II
San Francisco, Panabo City Davao del Norte
084 822-4182/ 628-6915/ 09287447391

AMA Computer College
Finishing Course for Call Center Agents NC II
Martin Anita Matiao Bldg., San Jose cor. Perdices St., Dumaguete City

AMA Computer College
Finishing Course for Call Center Agents
3/F Goking Bldg., Borja-Daumar Sts., Cagayan De Oro City
(088)587-6358

AMA Computer College - Batangas City
Finishing Course for Call Center Agents NC II
National Rod, Brgy. Bolbok, Batangas City
723-8348/300-3084

AMA Computer College - Calamba
Finishing Course for Call Center Agents NC II
FP Perez Bldg. National Highway, Calamba
(049)545-5412

AMA Computer College - Dagupan City, Inc.
Finishing Course for Call Center Agents NC II
Zamora St., Mayombo Dist., Dagupan City
(075) 515-7182

AMA Computer College - Laoag City, Inc.
Finishing Course for Call Center Agents NC II
Pacifico Bldg. II, Don E. Ruiz St., Laoag City
(077) 771-6900

AMA Computer College - Lipa City
Finishing Course for Call Center Agents NC II
Dimaano Bldg., Ayala Highway, Lipa City
312-0160

AMA Computer College - San Fernando La Union, Inc.
Finishing Course for Call Center Agents NC II
MZF Bldg., Gen. Luna St., San Fernando City, La Union
(072) 242-6418 / 9

AMA Computer College East Rizal
Finishing Course for Call Center Agents NC II
Brgy. Mayamot, Marcos Highway, Antipolo City
681-6244 to 45

AMA Computer College Inc. - Biñan
Finishing Course for Call Center Agents NC II
National Hi-way, Canlalay, Biñan, Laguna
698-6311

AMA Computer College, Baguio City, Inc.
Finishing Course for Call Center Agents
Benitez Court, Magsaysay Ave., Baguio City
(074) 300-4124

AMA Computer College-Cavite City Inc.
Finishing Course for Call Center Agents NC II
Governor's Tower 1, Governor's Drive, Langkaan 1, Dasmariñas, Cavite
(046) 402-1398

AMA Computer Learning Center of Batangas City
Finishing Course for Call Center Agents NC II
Casa Buena Bldg., P Burgos St., Batangas City
300-6909

AMA Computer Learning Center of Lipa
Finishing Course for Call Center Agents NC II
ATDRMAM Bldg. J.P. Laurel Hiway, Mataas na Lupa, Lipa City
(043) 312-0082

AMA Computer Learning Center of Malolos, Bulacan
Finishing Course for Call Center Agents NC II
Hiyas Bldg., Capitol Compound, McArthur H-way, Malolos City, Bulacan
6904046

AMA Computer Learning Center of San Jose City, Inc.
Finishing Course for Call Center Agents NC II
Nieves Bldg., San Roque St., Brgy. Rafael Tueda, San Jose City, Nueva Ecija
044-940-4268

AMA Computer Learning Center of San Pablo City
Finishing Course for Call Center Agents NC II
Jamora Bldg., Lopez Jeana Street, San Pablo City
(049) 800-3342/ 562-4142

AMA Computer Learning Center of Sta. Cruz, Inc.
Finishing Course for Call Center Agents NC II
2/F Goodyear Bldg., P. Guevarra St., Sta. Cruz, Laguna
(049) 808-5383 / 810-2252

AMA Computer Learning Center of Vigan, Ilocos Sur, Inc.
Finishing Course for Call Center Agents NC II
3/F, Vigan Landmark Bldg., Jose Singson St., Vigan City, Ilocos Sur
(077) 722-4664

Asian College of Science & Technology Foundation, Inc.
Finishing Course for Call Center Agents NC II
F.J. Nicolas St., Balogo, Sorsogon City
(056) 2114856

Asian College of Science and Technology
Finishing Course for Call Center Agents NC II
4/F BSP Green Tower Bldg. A. Velez cor. Luna St., Cagayan de Oro City
(088)857-3745

Asian College of Science and Technology Foundation, Inc. – Dumaguete
Finishing Course for Call Center Agents NC II
Dr. V. Locsin St., Dumaguete City, Or. Neg.
(035) 225-4714

Asian Foundation for Entre-Pinoy, Inc.
Finishing Course for Call Center Agents NC II
No. 12 Miller St., SFDM, Quezon City
437-3998

Asian Institute of Science and Technology - Central Inc.
Finishing Course for Call Center Agents NC II
AISAT Bldg., Mc Arthur Highway, Dau, Mabalacat
(045)892-4058 to 59/ 624-083

B.E.S.T. College of Polomolok (BEST Polomolok), Inc. (formerly: Better Educational System and Training School, Inc.)
Finishing Course for Call Center Agents NC II
Valencia Site, Polomolk, So., Cotabato
(083)500-2258

BC Skills Networx Training Center, Inc. (formerly: Beauty Care Skills Training Center, Inc.)
Finishing Course for Call Center Agents NC II
Beside No. 7 Mayumi St., cor. Matiwasay St., Brgy. UP Village, Diliman, Q.C. (former address: No. 149 Matatag St., Brgy. Central, Quezon City)
921-4845

Beatitudes Technological & Theological College Foundation, Inc.
Finishing Course for Call Center Agents NC II
H&K Bldg. Paliparan 2, Dasmariñas, Cavite
09331891581/ 09205693267

Beatitudes Technological & Theological College Foundation, Inc.
Finishing Course for Call Center Agents NC II - Mobile Training Program
H&K Bldg. Paliparan 2, Dasmariñas, Cavite
09331891581/ 09205693267

Bellarmine-Magister Enrichment Corporation
Finishing Course for Call Center Agents NC II
Ground Floor Bernardo Bldg., A. Bonifacio St., Brgy 4-A Davao City
082 300-5955

Big Hands Foundation, Inc.
Finishing Course for Call Center Agents NC II - Mobile Training Program
No.5 South J. St.,Brgy.Sacred Heart, Quezon City
(02)410-6688; 9866714

Cagayan de Oro -Bugo School of Arts and Trades
Finishing Course for Call Center Agents NC II
Bugo, Cagayan de Oro Ciy
(08822) 742-576

Call Center 101 Training Corporation
Finishing Course for Call Center Agents NC II
Rm 202/203 Raintree Mall, General Maxilom Avenue, Cebu City 
254-9652

Call Center Academy, Inc. (Cebu Call Center Academy)
Finishing Course for Call Center Agents NC II
#79 VEG Bldg., Gen. Maxilom Avenue, Cebu City
(032) 253-4682/412-0111

Cane Town Colleges of the Philippines, Inc. Doing business under the name and style of PROFESSIONAL CAREER ONLINE INSTITUTE
Finishing Course for Call Center Agents NC II
3rd Floor, Purple Building, Brgy. Bagacay, Dumaguete City
(035)422-8196

Capitol University
Finishing Course for Call Center Agents NC II
Corrales Ave. Cagayan de Oro City

Catanduanes Colleges, Inc.
Finishing Course for Call Center Agents NC II
Salvacion, Virac, Catanduanes
(052) 8111280

Catanduanes Computer Learning Center, Inc. (CCLCI)
Finishing Course for Call Center Agents NC II
2nd & 3rd Floors, Tuboro Bldg., Salvacion St. Virac, Catanduanes
(052) 811-0729

CCIS Educational Foundation, Inc. (Formerly: Cyber City International Sch. Inc.)
Finishing Course for Call Center Agents NC II
Bldg 1083, Jose Abad Santos Ave., Clarkfield, CSEZ
(045)599-5353/5355

Center for Allied Paramedical Studies, Inc.
Finishing Course For Call Center Agents NC II
Suite 1 & 2, Mezzanine Floor Business & Consumers Bank Bldg., Araneta St., Bacolod City (former address: 3rd Floor st. Francis Center, Singcang-Araneta, Bacolod City)
434-4424

Center for Healthcare Professions Cebu, Inc. (formerly: Cebu Center for Healthcare Professionals, Inc.)
Finishing Course for Call Center Agents NC II
Mezzanine Floor, FCB Financial Center Bldg., A.C. Cortes Ave., Corp. Burgos St., Alang-alang, Mandaue City
(032) 420-1880/ 420-1881

Christian College of Tanauan, Inc.
Finishing Course for Call Center Agents NC II
J.V. Pagaspas St. Poblacion, Tanauan City, Batangas
(043) 778-5460 / 5469

Clark College of Science & Technology (formerly: Clark International College of Science & Technology Inc.)
Finishing Course for Call Center Agents NC II
SMS Bldg, Samsonville Dau, , Mabalacat, Pampanga (former address: CIC Bldg, Aurea St., , Samsonville Dau, , Mabalacat, Pampanga)
(045) 624-0215

Colegio de San Juan de Letran Calamba, Inc.
Finishing Course for Call Center Agents 
Bo. Bucal, Calamba City, Laguna
049 545-1829/ 545-5453

Colegio De San Juan De Letran, Inc.
Finishing Course for Call Center Agents 
151 Muralla St. Intramuros, Manila
527-7693

College of Arts and Sciences of Asia and the Pacific, Taytay Rizal Inc.
Finishing Course for Call Center Agents NC II
199 JEM Bldg. 199 Rizal Ave., Taytay, Rizal
658-7195/ 280-4361

Computer Arts and Technological College, Inc. - Legaspi
Finishing Course for Call Center Agents NC II
Balintawak Street, Old Albay, Legazpi City

Cristal e-College Inc. - Tagbilaran Campus
Finishing Course for Call Center Agents NC II
Cristal Towers, 50-A Ma. Clara St., Tagbilaran City
(038) 2355980/ 412-2509/ 501-8080

Datacom Institute of Computer Technology (formerly Datamex Institute of Computer Technology - Rosario)
Finishing Course for Call Center Agents NC II
9115 Gen. Trias Drive, Tejeros Convention, Rosario, Cavite
(046) 4371938

Datacom Institute of Computer Technology Corp. (formerly Datamex Institute of Computer Technology - Imus)
Finishing Course for Call Center Agents NC II
3/F DRB Bldg., Palico IV, Aguinaldo Highway, Imus, Cavite
(046) 4715508

Datacom Institute of Computer Technology Corporation
Finishing Course for Call Center Agents NC II
Brgy. 14, P. Acosta St. Laoag City, Ilocos Norte
(077) 771-1616/ 770-5088

DATAMEX INSTITUTE OF COMPUTER TECHNOLOGY, INC.
Finishing Course For Call Center Agents NC II
JEMS Bldg., I-19, B-B1, Zabarte Road, Camarin, Caloocan City
366-19-70/367-32-08

Datamex Institute of Computer Technology, Inc. - Gorordo
Finishing Course for Call Center Agents NC II
Astron Gestus Bldg., 25 Gorordo Ave., Cebu City
(032) 232-3053

Datamex Institute of Computer Technology, Inc. - Mandaue
Finishing Course for Call Center Agents NC II
CD Fularon Bldg., 1627 Plaridel St., Mandaue City
(032) 236-7834

Digital Communication & Technological College, Inc.
Finishing Course for Call Center Agents NC II
3/F KOOPMAN Bldg. Marketview, Lucena City

Digital Communications & Technological College
Finishing Course for Call Center Agents NC II
Red V, Lucena City

Diliman Educational Corporation doing business under the name Diliman Preparatory School and Diliman Computer Technology Institute
Finishing course for Call Center Agents
Commonwealth Avenue, Diliman Quezon City
9311089/ 9520571/ 9324714/01/ 9328328

Dipolog Computer System Inc.
Finishing Course for Call Center Agents NC II
Minaog, Dipolog City
(065)212-2979

Dipolog School of Fisheries
Finishing Course for Call Center Agents NC II
Olingan, Dipolog City
(065) 212-7248; 2125238

Divine Word College of Laoag, Inc.
Finishing Course for Call Center Agents NC II
Brgy. 13, Gen. Segundo Ave., Laoag City
(0770) 772-0736, 7720062/772-1228, 772-1625/771-4175

Don Mariano Marcos Memorial State University - Mid-La Union Campus-GC
Finishing Course for Call Center Agents NC II
Corners Ortega and Niace St., San Fernando City
700-4516

East and West Center for Excellence in Training Corp.
Finishing Course for Call Center Agents NC II
Casa Lolita Unit 9, Nat'l. Hiway, Brgy. Bucal, Calamba City
(049) 827-5806

Eastwoods International Institute of Science and Technology-Guagua, Pampanga, Inc.
Finishing Course for Call Center Agents
2F AFFTIC Bldg., Plaza Burgos, Guagua
900-4798

Eastwoods Professional College of Science & Technology, Inc. (Formerly: Softnet College of Science & Technology - Balanga)
Finishing Course for Call Center Agents NC II
Ibayo, Balanga City
047-237-0077/791-2791

En-Gedi International College Corporation
Finishing Course for Call Center Agents NC II
Upper Talay, Dumaguete City
(035) 4226236

Enovlink Incorporated
Finishing Course for Call Center Agents NC II
3/F Angelica Bldg., Osmena Blvd., Cebu City
(032) - 516-1247 / 412-5388

Etelecare Global Solutions, Inc.
Finishing Course for Call Center Agents NC II
6/F I1 Bldg., Asia town IT Park, Cebu City
(032) 411-9010

Excel Asia Training and Development Inc.
Finishing Course for Call Center Agents NC II
3rd Floor, wee Bldg., 424 Gorordo Avenue, Lahug, Cebu City
(032)255-3670/231-6296

ExcelAsia Training and Development, Inc.
Finishing Course For Call Center Agents NC II
Door M. #21 Lacson St., Lopue's Mandalagan, Bacolod City
441-0083

Far East College of Information and Technology Corporation
Finishing Course for Call Center Agents NC II
San Pedro, Poblacion, Magalang, Pampanga
045-3434420/0917-5081014

First In Learning Electronics Training Center Inc.
Finishing Course for Call Center Agents NC II
T.M. Kalaw St. Brgy. Balintawak, Lipa City
(043) 455-1815

Fitz-Gibbon Academy of Skills and Trades (FAST) Inc.
Finishing Course for Call Center Agents NC II
3F Elizabeth Ong Bldg., Tabuc-Tubig, Dumaguete City, Negros Oriental
(035) 522-1375/ 09284774718

Florance Learning Center of Anda Inc.
Finishing Course for Call Center Agents NC II
Purok 5, Virgen, Anda Bohol, 6311 Philippines
(038) 5101000

Formerge Integrated School, Inc.
Finishing Course for Call Center Agents NC II
2/F Aces Integrated Bldg., 138 M.L. Quezon Ave., Angono, Rizal

Genting Star Tourism Academy, Inc.
Finishing Course for Call Center Agents NC II
2/F Star Cruises Centre, 100 Andrews Ave., New Port City, pasay City
836-6825/26

Gillamac Information Technology Center, Inc. (formerly: STI-Dumaguete)
Finishing Course for Call Center Agents NC II
G/F Gillamac Bldg., Libertad corner Independencia St., Dumaguete City, Negros Oriental
(035)225-3888/ 9889/9890

Global Career Access Training Institute Inc.
Finishing Course for Call Center Agents NC II
3F Manahan Bldg., No. 78 Gen. Luna St., Ampid I, San Mateo, Rizal
490-6384/ 941-1190/ 407-3157

Global Empowerment Training School, Inc.
Finishing Course for Call Center Agents NC II
3rd flr. #31 LC Bldg., Gen. Luna St., Tuktukan, Taguig City

Global Experts Development & Learning Center
Finishing Course for Call Center Agents NC II
San Agustin, City of San Fernando, Pampanga

Globalskills Institute, Inc.
Finishing Course for Call Center Agents NC II
3rd Floor , Donal Bldg., San Vicente East, Urdaneta City, Pangasinan
(075) 624-2339/ 538-8346

Golden Global Success Training Center Inc.
Finishing Course for Call Center Agents NC II
2/F Mercury Drug Store Bldg., Marcos Highway, Mayamot, Antipolo City
(0916) 433 - 1440

GP Corporate Personality Enhancement Center Corporation
Finishing Course for Call Center Agents NC II
1st Floor, Subic Bay Arts Center, Dewey Avenue, SBFZ, Zambales, Zambales
047-252-4336




25 comments:

  1. how much po ncII sa call center training? thanks po

    ReplyDelete
    Replies
    1. hi there! you could attend at ABEST REVIEW CENTER for Free Training for ENGLISH PROFICIENCY WITH CALL CENTER every Sunday from 5-9pm in novaliches. just text or call 0915 298 7635 0908 251 2013.tnx

      Delete
  2. how much it would cost if you enrolled in this profram? thanks.

    ReplyDelete
  3. Replies
    1. hi there! you could attend at ABEST REVIEW CENTER for Free Training for ENGLISH PROFICIENCY WITH CALL CENTER every Sunday from 5-9pm in novaliches. just text or call 0915 298 7635 0908 251 2013.tnx

      Delete
  4. Magkano po kung mag eenrol sa call center course.

    ReplyDelete
    Replies
    1. gutso mo magtraining without any payment? We got sitel academy training. Just drop by eton cyberpod ortigas pasig city.

      Delete
    2. but you must finished atleast 2nd yr in college to be part of the training. :)

      Delete
    3. hi there! you could attend at ABEST REVIEW CENTER for Free Training for ENGLISH PROFICIENCY WITH CALL CENTER every Sunday from 5-9pm in novaliches. just text or call 0915 298 7635 0908 251 2013.tnx

      Delete
  5. Replies
    1. hi there! you could attend at ABEST REVIEW CENTER for Free Training for ENGLISH PROFICIENCY WITH CALL CENTER every Sunday from 5-9pm in novaliches. just text or call 0915 298 7635 0908 251 2013.tnx

      Delete
  6. 2nd year college lang po b ang pwedw mgtraining sa call center

    ReplyDelete
  7. Is there free tesda call center around, in, or near Las Piñas City?

    ReplyDelete
  8. May accredited school po ba kayo na malapit dito sa GMA CAVITE na ngtraining as CALL CENTER AGENT?May bayad po ba mag Aral at magkano po.Gusto ko po kc matuto ng call center agent.pls feed back me thanks

    ReplyDelete
  9. Hi I would like to ask if your undergraduate of 2 years course your not eligible for the course?

    ReplyDelete
  10. Is there an assessment after the training?

    ReplyDelete
  11. is there a free call center course in quezon city

    ReplyDelete
  12. 2 years of College, do you mean associate degree atleast? How about I graduated 2 years ICT ass.degree pwd po ba akong mag enroll ng Call center training? Thanks

    ReplyDelete
  13. may training or course po ba available for high school graduate only.

    ReplyDelete
  14. I didn't finished 2nd yr college but i completed 72 units.. my course is bachelor of secondary education.. am i qualify to train as call center agent?

    ReplyDelete
  15. Thanks for every other informative website. Where else could I am getting that type of information written in such an ideal method? I have a undertaking that I’m simply now running on, and I have been on the look out for such information.

    http://24x7direct.com.au

    ReplyDelete
  16. Hi good afternon
    My training course po ba available high school graduate lang po ako...


    My branch po ba kayo dito sa Cagayan de oro

    ReplyDelete
  17. Good day ! 2nd yr college lang po ba ang makaka avail sa call center training ?

    Sad

    ReplyDelete
  18. good evening, how to enroll? is high school graduate qualified?

    ReplyDelete
  19. Hello po tanong lang kung merun kayo free training of English proficiency here in Pasig with every Sundays class so I could fit in. Thanks����

    ReplyDelete

 
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